Agent Guides
Persona
6 min
the persona section is where you define and customize your ai agentβs identity, behavior, and interaction style this configuration ensures that the agent aligns with your brand voice and provides a consistent user experience profile configure the foundational identity of your ai agent agent name β the display name used in conversations agent code β a unique identifier used for accessing the agent via url or integrations availability β set the agentβs visibility (public, private, or restricted) behavior define how your ai assistant thinks and responds mission β a clear statement of the aiβs primary purpose and responsibilities personality β specify tone, style, and interaction preferences (e g , friendly, formal) interaction rules β instructions on how the ai should process and respond using tools or data introduction set up how your ai greets users and guides them in starting a conversation welcome message β a personalized opening message to engage users example messages β predefined user questions to show what the ai can help with dialog manage the aiβs conversation flow and memory user message to carry over β number of past messages retained for context max response token β control the length of ai responses summarization & function responses β optimize for long conversations or function based interactions response style β configure how suggested replies are displayed appearance customize the visual style of the agent interface apply brand colors, layout preferences, and fonts style top bar, chat bubbles, drawers, and response containers using custom css use the persona section to craft an agent that is both functional and aligned with your brandβs identity and communication style