Introduction Message

customize the introduction message to greet and guide users when they first interact with your ai assistant by defining a friendly welcome and providing helpful example messages, you create a more engaging experience right from the start overview the introduction message section allows you to set a welcome message that appears immediately when users start a conversation the number of displayed example messages the user sees a list of example messages that provide users with quick conversation starters or hints about how to interact with the agent fields and configuration 1\ welcome message field type rich text editor (supports formatting) purpose provide a friendly greeting or brief overview of the agent’s role, style, and areas of expertise example hello! 👋 i’m carissa, your personal premium care assistant at novacare hospital 🏥💎 i’m here to help you feel supported every step of the way — from registration, checking doctor schedules, to outpatient services and beyond! 💬💙 whether it’s your first visit or a follow up, i’ll make the process smooth and stress free ready to begin your care journey with us? just send me a message anytime — i’m here for you 🌟 “at novacare, your well being is our priority 2\ displayed example messages field type numeric input (e g , 4 ) purpose determines how many predefined example messages are shown to the user tip adjust this based on how many prompts or suggestions you want to offer without overwhelming the user 3\ example messages field type text inputs (multiple) purpose provide sample questions or prompts that help users understand how to interact with the agent examples can you help me schedule an appointment? i’m a new patient can you help me register? note each example message appears as a clickable suggestion (depending on your platform’s ui) that a user can select to start or continue a conversation with the agent 3\ add new example message click add new example message for additional message that user can choose from 4\ save click the save button to confirm changes a confirmation message should appear once successfully updated